Terms and Conditions – EpiQR

Last Updated: April 15, 2025

Welcome to EpiQR, a Digital Menu Management System designed to streamline restaurant operations and enhance customer experience. By using our platform, you agree to the following terms and conditions. Please read them carefully before proceeding.

1. Acceptance of Terms

By accessing or using EpiQR, you acknowledge that you have read, understood, and agreed to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.

2. Services Provided

EpiQR provides a QR code-based digital menu system that allows restaurant owners to manage menus, track orders, and analyze business insights. Customers can browse menus, place orders, and make payments seamlessly.

3. User Responsibilities

For Restaurant Owners:

  • You must provide accurate business information while registering.
  • You are responsible for updating menu items, prices, and availability.
  • You agree not to misuse the platform for fraudulent activities.

For End Users (Customers):

  • You must provide valid payment details when placing an order.
  • Any misuse, unauthorized access, or tampering with the system is prohibited.

4. Payments and Transactions

  • Payments made through EpiQR are processed via secure third-party payment gateways.
  • Restaurants are responsible for handling refunds, cancellations, and disputes related to orders.
  • EpiQR does not store or process payment details directly.

5. Data Privacy and Security

  • Your data is collected and stored as per our Privacy Policy.
  • We implement security measures to protect sensitive information, but we do not guarantee complete security from cyber threats.

6. Intellectual Property Rights

  • EpiQR and all associated content (logos, designs, software) are intellectual property of our company.
  • Unauthorized copying, modification, or redistribution of our platform is strictly prohibited.

7. Limitation of Liability

  • EpiQR is a service provider and not liable for order discrepancies, delays, or restaurant-related issues.
  • We are not responsible for financial losses, data breaches, or service interruptions due to unforeseen circumstances.

8. Termination and Suspension

  • We reserve the right to suspend or terminate accounts violating our policies.
  • Users may deactivate their accounts at any time by contacting support.

9. Modifications to Terms

We may update these terms periodically. Continued use of the platform after changes implies acceptance of the revised terms.